HSBC Phone Banking Brunei : hsbc.com.bn

Organization : Hong Kong & Shanghai Banking Corporation Limited HSBC
Facility : Phone Banking
Country : Brunei
Website : https://www.hsbc.com.bn/1/2/personal/services/phonebanking

Phone Banking :

What can I do with Phone Banking?
At home, at the office, on the move, wherever it suits you, you can access your accounts through our 24-hour automated Phone Banking service.

Related : HSBC Internet Banking Brunei : www.statusin.org/30037.html

With Phone Banking, you have a wide range of services at your fingertips with the touch of a few buttons.
** Credit Card Reward points balance enquiry and redemption
** Credit Card activation / application status / enquiries
** Interest rate and exchange rate enquiries

** Account/Balanced enquiries
** Transfers, International Transfer, Demand Drafts, and Cashier’s Orders
** Statement Request
** Report of lost cards

What are the main benefits of Phone Banking?
With HSBC Automated Phone Banking, you have :
** 24/7 access to your accounts
** A wide range of services at your fingertips
** Preferential rates with discounts of up to 37.5% of counter rates for outward payments

Where do I need to begin?
You will need your Phone Banking Number (PBN) or Credit Card number or your bank account number and your Phone Banking Personal Identification Number (PBN PIN).

To register for our new enhanced Phone Banking service, please call 2 252 252 and speak to our telephone service representatives or visit any of our branches nationwide.

Phone Banking Services :
12.1 The PhoneBanking services (”the PhoneBanking Service”) provided by the Bank is available to the Customer either by Automated Telephone Banking (“ATB”) or by Personal PhoneBanking (“PTB”).

12.2 ATB allows the Customer to :
(i) transfer funds between any of the HSBC Premier Account maintained with the bank;

(ii) transfer funds from any Account of the Customer within any pre-defined transfer limits (if any so prescribed by the Bank( to any account designated by the Customer for the purpose of receiving funds under ATB;

(iii) set up, renew or withdraw Time Deposits;

(iv) enquire on the Accountholder’s Account balances and/or HSBC Premier Account Balance, inclusive of loan account balances, last transactions, exchange rates and deposit rates;

(v) request for account statements, new cheque books and stop cheques as well as status of a cheque;
(vi) pay utility bills;
(vii) make loan repayments;
(viii) change PIN; and
(ix) conduct such other types of banking or investment services as the Bank may from time to time introduce.

12.3 PTB allows the Customer to :
(i) enquire as to the balances of any or all personal accounts; transaction history; remittances; transfers; interest and exchange rates; loans; overdrafts and mortgages; cheque status; procedure to change PIN;

(ii) transfer funds between accounts, both in Brunei dollar and foreign currency accounts within the predefined transfer limits which the Bank may specify in its absolute discretion from time to time;

(iii) transfer funds from any HSBC Premier Account of the Accountholder within the predefined transfer limits which the Bank may specify in its absolute discretion from time to time to any account designated by the Customer for the purpose of receiving funds under PTB (“the Designated Transferee Account”);

(iv) transfer funds from any HSBC Premier Account of the Customer to any account other than a Designated Transferee Account (“Non-Designated Transferee Account”) within the predefined transfer limits which the Bank may specify in its absolute discretion from time to time;

(v) renew term/time deposits upon maturity and change such term/time deposit instructions;
(vi) open new accounts with the Bank, such as current account, statement savings account, HSBC Premier account and term/time deposit account;

(vii) conduct foreign exchange transactions;
(viii) apply for all types of loans, overdrafts and mortgages;
(ix) effect payments including utility payments and credit card payments;
(x) effect remittances to overseas by telegraphic transfers;

About Us :
HSBC is one of the world’s largest banking and financial services organisations. We serve more than 37 million customers through four global businesses : Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking.

Our network covers 70 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

With around 4,000 offices worldwide, we aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfill their hopes and realise their ambitions.