uob.com.sg Phone Banking : United Overseas Bank

Organization : United Overseas Bank Limited
Facility : Phone Banking
Country : Singapore
Website : http://www.uob.com.sg/personal/eservices/phone-banking/overview.page

Phone Banking :

The easiest way to do your banking

Related : United Overseas Bank Account & Card eStatements Singapore : www.statusin.org/7629.html

Services :

*Quoted as at 02 May 2017

Request And Notification :
** Request current and/or previous month’s statement(s)
** Request new cheque book
** Report loss of UOB ATM Card or UOB Credit Card

** Change your Personal Identification Number (PIN) for Phone Banking service
** Request unit trust holdings statements

Account Enquiries :
** Check account balance (for Singapore Dollar Fixed Deposit Account, Foreign Currency Fixed Deposit Account, Savings Account,Uniplus Account, TX Account, Campus Account, Junior Savers Account, Current Account, i-ACCOUNT, High Yield Account, UOB CPF Investment Account, Credit Card Account)

** Enquire Credit Card available credit, last payment amount and UNI$ balance
** Enquire cheque status
** Enquire results of IPO applications made through your UOB CPF Investment Account
** Enquire inward remittances

General Enquiries And Customer Service :
1. Information and Rate Enquiry Services :
** On UOB Asset Management’s unit trust prices
** On foreign exchange, lending and deposit rates
** On gold prices

2. Fax-On-Demand Services :
** For forms on loan application, account opening, unit trust application and realisation
** For product brochures
** For branch addresses, telephone and fax numbers
** For ATM and Auto Banking Lobby locations

3. Helpdesk :
** For assistance on your PIN for Phone Banking service
** For assistance with self-service machines
** For feedback
** For general assistance

4. In addition, speak to any of our friendly Customer Service Officers for any of the following services :
** Open Singapore Dollar Fixed Deposit Account
** Apply for telegraphic transfers, demand drafts and cashier’s orders
** Apply for travel insurance
** Update your personal particulars

Requirements & Fees :
Requirements :
You must be a personal account holder with the UOB Group.

Note :
To perform transactions on your UOB Group account(s), you will need to link your account(s) to your Access Code and seven-digit PIN. You can do so by completing a form available at your nearest UOB Group branch.

Fees :
Phone Banking is currently free of charge

Apply Now :
Contact Us :
Call us 24-hour, toll-free at 1800 222 2121
Fax to +65 6253 1855

Via Branches :
Visit any UOB Group Branch where you maintain your account. Apply at any UOB Group ATM located at a UOB Group Branch

FAQs :
What do I do if I lose my mobile device?
All you need is to sign up for Mighty Secure on a new device and the Mighty Secure on your old device will be deregistered automatically.

If you do not have a new mobile device, you can call us at 1800 222 2121 (Calling from local) or (65) 6222 2121 (Calling from overseas) and our customer service agent will be able to assist you in deregistering your lost device for Mighty Secure.

How many devices can I register for Mighty Secure?
Each UOB customer can only register 1 device for Mighty Secure. When you register a new device for Mighty Secure, the old device will be deregistered from Mighty Secure automatically.

What do I do if I forget my Mighty Secure PIN?
You would need to remove Mighty Secure from your mobile device and register again.