HSBC : Telephone Banking Lebanon
Name of the Organization : HSBC Bank Middle East Limited
Type of Facility : Telephone Banking
Country : Lebanon
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Website : https://www.hsbc.com.lb/1/2/lb/personal/ways-to-bank-with-us/phone-banking
Telephone Banking :
Just dial in and let our phone banking specialists assist you.
Related : HSBC Bank View Bank Account Statement Online Lebanon : www.statusin.org/5831.html
The services provided are:
** Account balance enquiry
** Exchange rate information / deposit rates
** Last transactions query
** Funds transfer between certain HSBC Bank Middle East Limited accounts
** Remittances to pre-arranged recipients
** Ordering a new cheque book or statement of account
** Reporting the loss of ATM or credit cards
** Change of PIN (Personal Identification Number)
** Opening Term Deposit Accounts
Please e-mail us, call us at + 961 1 36 HSBC (+961 1 36 4722) or visit any of our branches for further information.
FAQs :
What will happen to my Mortgage/Loans/Credit Cards Payments/Overdraft/Credit Facilities?
All products you currently hold will continue with no immediate changes. Payments should continue to be made with BLOM BANK as per the usual process followed at HSBC Lebanon.
Can I apply for further products now?
You can apply for BLOM BANK products through BLOM BANK’s usual processes and as per BLOM BANK lending policy. You will be able to visit your BLOM BANK branch as of June 19, 2017 to obtain details or you can contact BLOM BANK Call Center on 00961 1 753000.
Will my HSBC Relationship Manager stay the same with BLOM BANK?
There will be no immediate changes to your banking service after the Transfer Date, and you can continue to contact your Relationship Manager as usual or through calling BLOM BANK Call Center on 00961 1 753000. You will not be able; however, to contact your Relationship Manager via email.
Will my Documentary Credit/Letter of Credit still be honored?
All LCs and DCs will be honored in accordance with applicable terms and conditions.
What will happen to my Collection Documents?
The received Collection Documents will be held over and processed by BLOM BANK as of June 19, 2017.
What will happen to my bank guarantees?
All guarantees will be transferred to BLOM BANK.
What will happen to the Personal Internet Banking Service?
The Personal Internet Banking Service will be stopped at the close of business on June 16, 2017.
You can apply for BLOM BANK Internet Banking Service eBLOM at your BLOM BANK branch as of June 19, 2017. For more information, you can contact BLOM BANK Call Center on: 00961 1 753000
What happens if my HSBC Card or PIN was stolen/lost?
In case your HSBC Card or PIN was stolen/lost, you can contact BLOM BANK Call Center on 00961 1 753000 to stop the card. BLOM BANK will issue a new replacement Card on June 19, 2017.
What will happen to the Air Miles collected on my HSBC Credit Card?
You can continue to redeem Air Miles as usual directly from the Air Miles site or through the Air Mile contact center. All Air Miles collected before the Transfer Date will be valid for 3 years. After the Transfer Date, you will no longer be able to earn miles on your HSBC credit card