Mobile Banking on Kiosks : QNB Qatar National Bank

Name of the Organization : Qatar National Bank
Type of Facility : Mobile Banking on Kiosks
Country : Qatar

Website : https://www.qnb.com/sites/qnb/qnbqatar/page/en/en-home.html

Mobile Banking on Kiosks :

QNB Mobile Banking service is available in QNB Branches.Through the Windows Tablet version of QNB Mobile Banking, in QNB Branches you can conveniently access your accounts, credit card balances, transfers, Life Rewards account, apply for a loan or credit card, bill payments, transactions history and more for free of charge.

Related : Qatar National Bank Download Account Statements : www.statusin.org/5944.html

The service is first available in City Centre Branch, then Pearl, West bay, Villaggio, Lagoona Branches through preinstalled Tablet stands (Kiosks).

Eligibility:
All Retail Customers who have an active QNB Debit or Credit Card. New customers can easily register via the Application, existing customers can use the same Username and Password as in QNB Internet or Mobile Banking.

Features & benefits:
** QNB Accounts view
** Transfers (within QNB account, Other Accounts, Western Union)
** Manage Beneficiaries (Transfers, Western Union)
** Application for QNB Products
** Get Appointment with QNB
** ATM and Branch locator
** Loans
** Utility payments (Ooredoo and Kahramaa)
** Cards (including Pay Card and Utility payments from Cards)
** Life Rewards (including points redemption and partner locator)
** Interest and Forex rates
** QNB Chat
** Contact with QNB
** Password Change
** Rate the Application in the Appstore and in Facebook
** Request for Cheque books
** Multi Language support: Arabic, English and French

Important information:
For your own safety, once you successfully logged in to the Application with your User name and Pass word, don’t forget to log out. The “Logout” button is located at the left hand side of the App navigation menu in English or the right hand side in Arabic. Access to the App menu is easy: just swipe from the bottom of the screen to the top on any of the after login screens and the App menu will be visible.

Customers who may encounter any issues or have further inquiries can contact our Customer Care Center on 44407777.

Register Now: ib [dot] qnb [dot] com [dot] qa/ QnbEbiz/ login/ login [dot] jsp

Call us on: 44407777

FAQs :
1. What is 3D Secure?
** The 3D Secure authentication process is an additional fraud prevention scheme that protects your online purchases at e-stores that have enabled this service.

** In addition to the regular measures taken to secure an online purchase, you will authenticate the transaction using a One Time Password (OTP) which is known only by yourself and will be sent to your registered mobile number once you perform the online credit card transaction.

** The 3D Secure standards were developed by VISA and Mastercard and are applicable at any e-store that displays the “Verified by VISA” or “Mastercard SecureCode” logos.

2. What is One-Time Password (OTP)?
** The One-Time Password (OTP) is an added online authentication service provided by QNB to give you added security and peace of mind when conducting an online transaction at the 3D Secure participating merchant’s website using your QNB credit card.

** An OTP is a unique 6 digit numeric password that is used only for the particular transaction that it has been generated for.
** You will receive the OTP on your mobile phone once you perform an online transaction and you will need to enter it on the authentication page.

3. How does an online transaction with the One-Time Password (OTP) security feature work?
It simplifies online shopping because you no longer have to memorize a static password; instead, the OTP will be sent to your registered mobile phone.

There are 4 easy steps to follow when you purchase online through 3D Secure with an OTP :
1. Enter your card details, just as a regular online purchase,
2. After you click and proceed to payment, you will be automatically redirected to QNB’s 3D Secure authentication page,

3. Enter the OTP that you received on your mobile number and click Submit,
4. Your transaction will be approved if the OTP is correct and your card account has balance and is in standing order.

4. Are there any charges I need to pay for the OTP service?
QNB will not charge you for the OTP SMS you receive. Roaming charges might apply, depending on your mobile service provider.

5. How do I register for the OTP service?
There is no registration required to use this service. The OTP SMS will be sent to your registered mobile number, the same number on which you receive the regular SMS alerts.