Lost/ Damaged Residency Replacement : Abu Dhabi
Name of the Organization : General Directorate of Residence and Foreigners Affairs
Type of Facility : Lost/ Damaged Residency Replacement
Location : Abu Dhabi
Country : United Arab Emirates
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Lost or Damaged Residency Replacement :
Through this service, residents can request the issuance of a replacement for their lost or damaged residency visa.
Related : General Directorate of Residence Lost Investor Card Replacement : www.statusin.org/6058.html
Process description:
Please follow the steps below:
** Fill in the application form and pay the fees at any typing centre.
** Submit the printed application along with the required documents at the Residency Department.
** Receive the residency permit by Empost or immediately in case of submitting the urgent application.
Required documents:
** Residency visa application Original
** Signed by the sponsor
** Passport of the sponsored Original + Copy
** Fitness certificate (in case the residency is for less than six months) Original
** Insurance card or the original receipt for the health insurance subscription Copy
** Emirates ID card or the registration receipt Copy
** Report from the Information and Follow-up Section for the absence of criminal purposes Original
** Empost sticker or fully paid urgent application Original
Fees:
Lost or Damaged Residency Replacement 50
Extra fee for urgent application 100
Service access:
Phone: 6005 22222
Fax: +971 2 402 4531
Customer Service: Residency Department
Working hours:
Public service hours:
Sunday – Thursday: 7:30 AM – 7:30 PM
Phone enquiry hours:
Sunday – Thursday: 7:30 AM – 7:30 PM
FAQs :
Do I need additional software to access documents on the Abu Dhabi eGovernment Gateway?
In general, the Gateway is accessible just with your web browser. However, PDF documents can only be read with the Adobe Acrobat Reader. You can download the latest versions of the Acrobat Reader from the Adobe website.
How can I change my contact information?
You can change your contact number on SmartPass since your account on Abu Dhabi eGovernment Gateway is migrated to SmartPass. Please login to SmartPass, click on (Change Mobile) and edit the number.
How can I change my username?
you can change your username on SmartPass since your account on Abu Dhabi eGovernment Gateway is migrated to SmartPass. Please login to SmartPass and click on (View Profile) then edit your username.
How can I contact a department or another government entity?
The Abu Dhabi eGovernment Gateway provides comprehensive information about all departments and government entities in Abu Dhabi with detailed contact information.
Please visit the Departments section of the Gateway to find a list of all government entities with general contact information and a search function. Specific contact information related to services (extension numbers, service counters etc.) is provided on the services pages.
Do I have to sign out of My Abu Dhabi?
Your session on My Abu Dhabi will expire automatically after 20 minutes and you will have to sign in again. However, to ensure the security of your personal data, you should log out after each session, especially if you are using a public computer.
If you do not sign out but only close your internet browser, your session may still be available or cached if the browser is re-opened shortly after.