Abu Dhabi : Passport Issuance General Directorate of Residence & Foreigners Affairs
Name of the Organization : General Directorate of Residence and Foreigners Affairs
Type of Facility : Passport Issuance
Location : Abu Dhabi
Country : United Arab Emirates
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Abudhabi Passport Issuance
Through this service, individuals can request the issuance of a new passport or renewal of the old passport or as a replacement for a lost or damaged passport.
Related : Abu Dhabi Residency Permit Transfer on a New Passport : www.statusin.org/6061.html
Process Description:
Please follow the steps below:
** Fill in the application form at any typing centre.
** Pay the fees at Abu Dhabi Islamic Bank.
** Submit the printed application along with the required documents at the Department of Citizenship and Personal Status.
** Receive the passport by Empost or immediately in case of submitting the urgent application.
Required Documents:
** Application form Original
** Family book Original + Copy
** Recent photo with white, gray or light blue colour in a straight position One photo
** Old passport Original
** Emirates ID (should be issued for newborns as well) Original
** Payment sticker from Abu Dhabi Islamic Bank Original
** Empost sticker or fully paid urgent application Original
Fees:
Issuance of a regular passport 50
Issuance of a lost or damaged replacement passport 300
Extra fee for urgent application 100
Service Access:
Phone: 6005 22222
Fax: +971 2 402 4531
Customer Service: Department of Citizenship and Personal Status
Working Hours:
Public service hours:
Sunday – Thursday: 7:30 AM – 7:30 PM
Phone enquiry hours:
Sunday – Thursday: 7:30 AM – 7:30 PM
Frequently Asked Questions :
Can I change my profile information?
Yes, you can change your profile information on SmartPass since your account on Abu Dhabi eGovernment Gateway is migrated to SmartPass. Login to SmartPass, click on (View Profile) and edit your data.
Do I have to pay any fees to register on the Abu Dhabi eGovernment Gateway?
Everyone can register on the Gateway without paying any fees.
Do I have to register to use the chat tool?
The Chat tool can be used by both registered and unregistered users.
Do I have to sign out of My Abu Dhabi?
Your session on My Abu Dhabi will expire automatically after 20 minutes and you will have to sign in again. However, to ensure the security of your personal data, you should log out after each session, especially if you are using a public computer.
If you do not sign out but only close your internet browser, your session may still be available or cached if the browser is re-opened shortly after.
Do I need a specific web browser to access the Abu Dhabi eGovernment Gateway and its e-Services?
Since the Gateway follows HTML standards, all pages are accessible with most of the modern web browsers. However, each computer and browser has different settings and displays fonts slightly differently.
The Gateway is best accessible with latest versions of Microsoft Internet Explorer, Mozilla Firefox, Chrome and Safari.