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Abu Dhabi : Eligibility Assessment For THIQA Health Card

Name of the Organization : Abu Dhabi Health Authority
Type of Facility : Eligibility Assessment For THIQA Health Card
Location : Abu Dhabi
Country : United Arab Emirates
Website : https://www.abudhabi.ae/portal/public/en/citizens/health/health_insurance/service44?docName=ADEGP_DF_336636_EN&_adf.ctrl-state=ptstykxvt_145&_afrLoop=6481231943986331

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Abudhabi Eligibility Assessment For THIQA Health Card

Through this service, citizen mothers who are married from non UAE citizens and would like to obtain the right to get THIQA health card for their special needs children can submit a request to Health Authority –Abu Dhabi to be assessed if they are eligible for the card.

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Process Description

Please follow the steps below:
** Submit the application along with the required documents to the Customer Service Department at the Health Authority – Abu Dhabi.
** Receive the Medical Board assessment report from the Customer Service Department at the Health Authority – Abu Dhabi.

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Required Documents

Required Document Special Considerations
** A primary medical report Original, signed by the physician and stamped by the health facility and the physician

** Passport or Emirates ID card of the mother and her son or daughter Copy
** Previous THIQA health card (if any) Copy

Service Access:
Email: healthcare [AT] haad.ae
Phone: +971 2 449 3333
Fax: +971 2 444 3295
Customer Service: Customer Service Centre at the Health Authority – Abu Dhabi

Working Hours:
Public service hours:
Sunday – Thursday: 8:00 AM – 3:00 PM

Phone enquiry hours:
Sunday – Thursday: 8:00 AM – 3:00 PM

FAQs

I forgot my password. How can I get a new one?
Yes, you can set a new password on SmartPass since your account on Abu Dhabi eGovernment Gateway is migrated to SmartPass. Please visit SmartPass, chose (Forgot Password) and follow the steps to reset your password.

I forgot my username. How can I get a new one?
Yes, you can change your username on SmartPass since your account on Abu Dhabi eGovernment Gateway is migrated to SmartPass.

If I use my Emirates ID Card, is my data vulnerable to theft or security threats?
The information from your ID Card is securely transmitted to the Abu Dhabi eGovernment Gateway, so there is no reason to worry about the security threats. Also, the PIN code for your ID card is never saved, transmitted, or compromised. For further information, you can refer to our Privacy Policy.

Is there a help desk?
Yes, if you experience technical or content-related difficulties with the Abu Dhabi eGovernment Gateway, the Abu Dhabi Government Contact Centre will assist you. You can send an email to contact [AT] abudhabi.ae, or call 800 555.

My Emirates ID Card has been blocked. How do I get it unblocked?
If you receive a message during the registration process that your card is blocked, you will need to get it unblocked before proceeding any further.

Usually, your Emirates ID Card gets blocked after three unsuccessful consecutive attempts to enter your PIN code. To unblock your card, you must visit an Emirates Identity Authority Service Centre. More information is available at the Emirates Identity Authority.

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