StarTrack Express Delivery Status Tracking (Track & Trace) Australia

Organisation : StarTrack Express Pty Limited (Australia Post)
Facility Name : Track Delivery Status Online (Track & Trace)
Country : Australia
Website : https://startrack.com.au/

How To Track StarTrack Express Delivery Status?

To Track StarTrack Express Delivery Status, Follow the below steps

Related / Similar Facility : Victory Freight Shipment Tracking Australia

Steps:
Step-1 : Go to the link https://startrack.com.au/track/search
Step-2 : Enter the Tracking Number and
Step-3 : Click On Track Button

FAQ On StarTrack Express

Frequently Asked Questions FAQ On StarTrack Express

How can I track my delivery?
You can track your delivery using our Track & Trace tool. You’ll need your tracking number handy.

Where do I find the tracking number?
The merchant or sender should be able to provide you with the tracking number. It’s usually found on the confirmation email that they send you when the item is sent from their store or warehouse.

How does Track & Trace work?
StarTrack uses scanning technology to track every item that is being transported through our system.

When will my item be delivered?
To get an ETA of when your parcel will be delivered, please check our Transit Time tool (pre-delivery) or our Track & Trace tool (if the item is already in transit).

Can I request a specific delivery time?
We do our best to meet our customers’ requests. But it’s not always possible to make your delivery within a specific time window, due to our delivery schedules and the high volume of deliveries our drivers are making. There are exceptions to this – for example Next Flight and Premium.

I haven’t received my item. What should I do?
First, use our Track & Trace tool to see if it’s in transit. If it doesn’t show up there, call us on 13 23 45 and provide us with your tracking (consignment) and a detailed description of your item. We’ll then conduct a thorough investigation and keep you informed at every step of the way.

Can the driver call me prior to delivery?
No, the driver can’t call you prior to delivery. This is primarily due to road safety reasons.  Please contact us  on 13 23 45 for alternative arrangements, if required.

Why is my Australia Post delivery made by StarTrack?
StarTrack is now a business of Australia Post and delivers some Australia Post parcels – which is why you see more of our blue delivery vans on the road today. You can rest assured StarTrack will continue to deliver the same great service.

I’m waiting on a parcel. Who will deliver it – Australia Post or StarTrack?
StarTrack is now a business of Australia Post, and we use both fleets to ensure deliveries meet customer expectations. Whether it’s Australia Post or StarTrack that will deliver thus depends on the location and situation.

What’s the difference between Australia Post and StarTrack deliveries?
There’s no difference. Every driver carries a handheld scanner so you can sign upon receipt of your parcel, and so we capture proof of delivery.

Contact

Call us on 13 23 45.