Macquarie Bank Financial Assistance Application Australia
Organisation : Macquarie Bank
Facility Name : Apply For Financial Assistance
Country : Australia
Website : https://www.macquarie.com.au/financial-assistance.html
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How To Apply For Macquarie Bank Financial Assistance?
We understand that at times, our customers may experience financial difficulty and require financial assistance. If you’re experiencing financial difficulty, and can’t meet your regular repayments or other financial obligations, please get in touch with us as soon as possible so we can work together to find the right solution for you.
Related / Similar Facility : Macquarie Bank Mobile Banking Australia
There are many reasons you may require financial assistance including:
** Unemployment or reduction in income
** Serious illness or injury
** Family and domestic violence
** Loss of a family member
** Rising cost of living or other unexpected expenses
** Natural disasters (e.g. bushfire or floods)
** A relationship breakdown
** Business downturn.
Steps:
Prepare to apply:
** To apply for financial assistance please review our supporting guide (below), so you know what to expect and what information is required to complete your application.
** If you’re a business banking customer, please contact your relationship manager who will work with you to find a tailored solution for you.
** If you’re an authorised third-party acting on behalf of a customer or business, please call us on the numbers listed below.
Complete the application form:
** The online form takes approximately 20-30 minutes to complete. Give yourself enough time to complete the form in a single session, as you won’t be able to save progress and return later.
** The information you provide on the form will help us to understand your situation and develop a tailored solution to meet your needs.
** Make sure you complete the form with all required and relevant details as incorrect completion of the form may result in delays.
What Happens Next:
** Our team will assess your application and will contact you within 21 calendar days to advise the outcome of your application or to request additional information.
** If we need any additional information from you, you’ll need to provide this within 21 calendar days of the request.
** If this information isn’t provided within this timeframe, your application will be declined because you haven’t provided the documents required for us to assess your request.
Apply Here : https://www.macquarie.com.au/financial-assistance.html
FAQ On Macquarie Bank Financial Assistance
Frequently Asked Questions FAQ On Macquarie Bank Financial Assistance
What information is required to complete the application form?
We’ll need information about your financial position, including your income, expenses, assets, and liabilities. You’ll also need to provide the reason for your application and how you plan to get back on track with your repayments.
What to expect in the application process?
** Once you’ve submitted your application, our team will review the completed statement of financial position and supporting documents.
** We’ll contact you within 21 calendar days of your application to let you know the outcome or to request additional information to support your application (if required).
** While your application for financial assistance is being assessed, collections activity will cease. Where your application is approved, further collection action will cease for the assistance period we provide you.
** You can elect to pause your direct debits while we assess your application by selecting ‘yes’ to this question on the application form.
** If your application is approved, we’ll first need to contact you via phone to discuss the proposed arrangement and get your verbal agreement before the arrangement commences.
** If we can’t reach you within the required timeframes, we will need to decline the application.
** If your application is declined, we’ll notify you of the outcome of your application, outlining the reasons for this decision and what next options may be available to you.
Contact Macquarie Bank
For financial assistance requests, please contact us via the below numbers. These lines are open Monday to Friday, 9:00am – 5:00pm (Sydney time):
Home loans : 1300 363 330
Car loans : 1300 364 050
Credit cards : 1800 674 922
To discuss missed repayments, payment arrangements or if you need support while you sell your property or car, you can contact our collections team via the below numbers. These lines are open Monday to Friday, 9:00am – 5:00pm (Sydney time):
Home loans :1300 652 848
Car loans : 1800 899 072
Credit cards : 1800 013 838