epeople.go.kr File Petition Online South Korea : People’s Discussion Portal

Name of the Organization : People’s Online Petition & Discussion Portal
Type of Facility : File Petition Online
Country : South Korea

Website : https://www.epeople.go.kr/
File Petition : https://www.epeople.go.kr/

People’s Online Petition & Discussion:

Sinmungo(Big Drum), the system of handling complaints against the government during the Joseon Dynasty, was the first step towards giving the people a say in government affairs.

Related / Similar Service : hikorea.go.kr

Driven by our ancestors’ lofty ideals, Sinmungo is reborn as “e-People“ by integrating all channels of administrative organization to the people to upgrade the whole functio of administrative judgment and corruption reporting as well as petition, proposal and policy discussion services.

e-People, available everywhere in the world, will take the lead to make a new face of Korea by resolving even trivial complaints after listening closely to the voices of the people and accepting their creative ideas positively.

How to file petition:
** In the e-People service, you can file a petition with the Korean Administrative Agencies in regard to the following matters:
** Requests to explain or interpret administrative affairs – including laws, institutions and procedures – through inquiry or consulting
** Suggestions on improving government policies or administration systems and their operations.
** Requests to solve problems like administrative agencies’ unlawful acts, unfair or passive measures and unreasonable administrative systems, which infringe on people’s rights, cause difficulty or place unnecessary burden on people.
** Require administrative agencies to take actions on other matters

The following people can file a petition to the [Multilingual Petition Service] of the e-People service.
** Overseas Koreans
** Foreigners living in Korea

How to Use:
** Access the homepage
** Multilingual Petition Guide
** Select the language.
** Check guide and download the form
** Check the application method & procedure.
** Submit a petition
** Enter the petitioner’s name, nationality, address, e-mail and password when filing a petition.
** Enter information and attach a file by using the form downloaded.
** Enter petitioner’s information in English.
** Remember the name, e-mail and password used here to check your petition results.

Receive a petition:
Your petition will be assigned to the most suitable organization

Handle a petition:
The organization in charge will deal with your petition according to relevant laws. The staff in charge enters answers and sends the results to the e-mail entered

Check results:
Check the answers from e-People service
The name, e-mail and password entered is required to check the answers.

File Petition:
** However, the following matters may not be considered as complaints.
** If petitioners have made a legal contract with administrative agencies and request an administrative agency to take a certain action in direct connection with that legal contract.
** If unclear or invalid personal information has been provided, like anonymity, false name and/or address in requesting an administrative agency to take a certain action.
** If those who work for administrative agencies or public organizations request an administrative agency to take a certain action in regard to public affairs.