portal.batelco.com eBilling Bahrain : Telecommunication Company
Name of the Organization : Bahrain Telecommunication Company
Type of Facility : eBilling
Country : Bahrain
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Website : http://portal.batelco.com/customer-service/e-billing/
eBilling :
Receive your bills by e-mail. It is convenient, easy and good for the planet.
Related / Similar Service :
Telecommunications Automated Bill Payment Bahrain
Benefits:
1. Receive an electronic version of your monthly bill by e-mail.
2. View bill details and pay online.
3. Download and save bills in PDF format.
4. Continue receiving your paper bill or help save the environment by disabling your paper bills.
To register Login Here or simply view our Tutorial
Login Here : https://www.e.batelco.com/eservices/Login
Need Support?:
Dial 196 or Live Chat
FAQs:
1. How can I activate e-Billing?:
a) log into e-services through batelco.com
b) go to e-billing.
c) select the required circuits and click “activate”
d) enter the e-mail address and select your choice of stopping “stop printing my bill”
e) click “Continue” and validate your e-mail.
2. How can I stop paper bills?:
If e-billing is not activated then follow the steps above FAQ
1. If e-billing is activated then:
a) log into e-services through batelco.com
b) go to e-billing.
c) select the required circuits and click “Stop printing bills”
3. What if I needed the paper bill again after I disabled my physical bills?:
You can simply print your bills from the e-Services portal by opening the PDF version of your bill and clicking ‘Print’. These PDFs are identical to the ones sent to you through post. If you still need Batelco to post your physical bills again, you can do the following:
a) Log in to e-services through batelco.com
b) Go to e-billing.
c) Select the required circuits and click “Enable Printing Bills”.
d) You will receive your paper bill with the next billing cycle.
4. Can I have different e-mails defined for different circuits?:
Yes. You can define one e-mail for many circuits by selecting the circuits required, or you may select each circuit separately and enter the e-mail address required for that circuit.
5. Can I send the e-bill to more than one e-mail address?:
To ensure data privacy, through e-Services we only enable you to enter your main e-mail address. If you wish to push the e-mail to more than one person, then upon receiving the e-Bill you can forward the content to the required person(s).
6. How can I validate my e-mail?:
Once you register for e-Billing, a message will be sent to the e-mail address you have entered. Click on the verification link available in the message. Your e-mail will be verified and hence e-Billing will be activated.
7. How to de-activate e-Billing for my circuits?:
a) log into e-services through batelco.com
b) go to e-billing.
c) Select the required circuits and click “deactivate”. Note that by deactivating e-Billing, the paper bills will be activated and posted to your mailbox.
8. How can I change the e-mail address I have defined for my circuits?:
a) log into e-services through batelco.com
b) go to e-billing.
c) select the required circuits and click “Change email”.
d) enter the new e-mail address e) click “Continue” and validate your new e-mail.
9. What if I have a problem with the process?:
We have worked hard to design a smooth process; however we would welcome any feedback to improve. Please contact 196 if you have any issues.
10. Why is Batelco doing this?:
Part of our commitment to the environment is to look into means to reduce our environmental foot print. By all of us using e-Bills, we are substantially reducing our use of energy, paper and chemicals each month. As a prestigious Bahraini company we invest heavily in new technologies and we believe that we should take the lead in these online initiatives as well.