veterans.gc.ca : VAC Health Identification Card Canada

Name of the Organization : Veterans Affairs Canada
Type of Facility : VAC Health Identification Card
Country : Canada
Website : https://www.veterans.gc.ca/

Veterans VAC Health Identification Card

Your VAC Health Identification Card identifies which medical benefits or services we cover for you.

Related : Transport Canada Operator Card : www.statusin.org/8053.html

Understanding the terms used on your card:
Name:
Your name will appear here. Only you are authorized to use your card.

Client Number:
This is your unique identifier. Please quote this number whenever you call or write us.

Program:
Each number (1 through 14) represents a medical benefit or service. For more information about each of these, see Programs of Choice.

Group A

Identifies your coverage for each of the Programs of Choice.
A – If an “A” is indicated under a Program number, then treatment benefits obtained in Canada or elsewhere which are directly related to your disability benefit condition(s) may be covered by VAC. Many benefits require pre-authorization by VAC. Ask your provider to contact us.
B – If a “B” is indicated under a Program number, you may be eligible for treatment benefits obtained in Canada based on a demonstrated health need. However, your provider must first bill the appropriate provincial health program for the portion of the benefit that is covered by your province. If you also have private health insurance, either you or your providers(s) must submit your claim for payment through this insurance. VAC is considered to be the last payer and will cover any remaining amounts.
A and B – If “A” and “B” are listed under a Program number your eligibility for this treatment benefit will depend on several factors such as your disability benefit condition(s) and provincial and private health coverage.
No letter – If neither “A” nor “B” appears under a Program number, you are not eligible for this treatment benefit.
Veterans Independence Program – when “VIP” appears below “Group” it indicates that you have qualified for additional services through the Veterans Independence Program.

Client Info:
Our telephone number. If you have questions about your coverage, please call us.

Using your VAC Health Identification Card:
To obtain benefits or services, usually, all you will need to do is to present your VAC health card to a health-care services provider. To ensure VAC coverage, the provider may also need a prescription from your doctor or medical professional and, if required, your pre-authorization from VAC.

Using a registered provider:
If your provider is registered with VAC, they will bill us directly. For most benefits, your provider will need your signature to confirm that you received their services. It is important that you only sign after you have received the service.

Using any other provider:
You will need to pay this type of provider directly for their benefits or services. To receive reimbursement, you must submit your proof of payment (original receipt or paid invoice).

Frequencies and Dollar Limits:
There are frequency and dollar limits for most of our treatment benefits. In some circumstances, your request for coverage may be declined or reduced in amount if the requested amount exceeds our frequency or dollar limits. For more information on specific limits for each Program of Choice, please see our Benefit Grids.

FAQ

Is our coverage sufficient for your needs?:
If you have exceptional health needs that require additional benefits or services please contact us.

Travel outside your province:
Your VAC Health Identification card can be used in all provinces and territories. However, before you travel outside your home province, you should call us for advice on how to obtain your services outside your home province. If a provider in another province will not accept your card as payment, you may have to pay for the benefit and then request reimbursement.

Travel outside of Canada:
If you are planning to travel outside of Canada, please call us to ensure you will qualify to receive treatment benefits and services outside of Canada

Did you find what you were looking for?:
You can also do a search or contact us at 1-866-522-2122 (toll-free) Monday to Friday, 8:30 to 4:30, local time.