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airasia.com : Asean Travel Pass Malaysia

Name of the Organization : AirAsia
Type of Facility : AirAsia Asean Pass
Country : Malaysia

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Website : http://www.airasia.com/my/en/book-with-us/asean-pass.page
Get Pass Here : https://member.airasia.com/login.aspx?location=myAP

AirAsia Asean Pass :

ASEAN is a 10-country political and economic association consisting of Malaysia, Indonesia, Singapore, Thailand, Brunei, Cambodia, the Philippines, Laos, Myanmar and Vietnam.

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Related : AirAsia Cheap Flights Online Booking Malaysia : www.statusin.org/8084.html

The AirAsia Asean Pass is a travel pass that allows guests to book our low fares with credits, at least 14 days or more before the departure date to travel to more than 140 routes all across ASEAN.

Benefits that you’ll get:
** Guaranteed amount of credits to redeem flights regardless of fare changes (that means, you know how much you’ll spend!)
** No processing fee during redemptions
** Earn BIG Points upon flight departure

How does AirAsia Asean Pass work?:
a. Purchase:
** Click here to purchase AirAsia Asean Pass with your BIG Shot login
** Select your preferred type of AirAsia Asean Pass & make your payment
** Assign the ownership of your AirAsia Asean Pass (you can change the ownership of AirAsia Asean Pass any time before the first flight redemption is made)
** Your AirAsia Asean Pass is now ready for redemption!

b. Redeem:
** Click here to redeem AirAsia Asean Pass with your BIG Shot login
** Select your AirAsia Asean Pass to redeem & make your flight selection **
** Make your airport tax payment (AirAsia Asean Pass credits only cover the base fares)
** Receive confirmation of your flight booking
** Enhance your journey with our add-ons!

Please take note:
** Credit can only be redeemed for your base fare.
** Any airport tax and add-ons such as check-in baggage, inflight meals, seats and travel insurance are to be paid separately.
** Each flight will need to be redeemed at least 14 days before departure.
** Each route can only be redeemed once using an AirAsia Asean Pass.
** Travellers must be 12 years old and above.
** Flight redemption is limited and subject to seat’s availability, it may not be available on every flight or day, ie weekend, public holiday and school holiday.
** All GST and taxes are payable only upon flight redemption and not charged on AirAsia Asean Pass

Credit Value by Flight Zones:
Each route will require a certain amount of credit for redemption, depending on cost, flight duration and frequency.

Any queries unanswered? Contact us at:
Live chat @ AskAirAsia: http://www.airasia.com/ask/
E-Form: http://www.airasia.com/my/en/e-form.page
Twitter for quick questions: http://twitter.com/askairasia

FAQ :
What is AirAsia Asean Pass?
AirAsia Asean Pass is a travel pass which allows guests to lock down low base fares with credit, and redeem flight with the credit to travel across 10 Asean countries – Malaysia, Brunei, Singapore, Indonesia, Myanmar, Thailand, Vietnam, Laos, Cambodia, and Philippines.

Can I purchase more than one AirAsia Asean Pass?
Yes, you can purchase more than one AirAsia Asean Pass. One guest can purchase up to five AirAsia Asean Passes at one time.

Can I buy the AirAsia Asean Pass for someone else?
Yes, you can but the AirAsia Asean Pass will be listed under your BIG Member ID.

Is there any processing fee for redemptions through AirAsia Asean Pass?
No, there is no processing fee for any flight redemptions using AirAsia Asean Pass.

Am I allowed to change my flight with AirAsia Asean Pass?
Yes, guests may change their flight up to 48 hours prior to scheduled departure time. However, flight change fee will apply and fare difference may apply.

What if I cancel my flight? Can I still keep the credit amount in my pass?
Once flight is redeemed and credit is deducted, the redeemed flight cannot be cancelled. You can only change your flight to a later preferred date up to 48 hours prior to scheduled departure time. Flight change fee will apply and fare difference may apply.

What if I have insufficient credits to redeem a flight? Can I combine it with other passes that I have?
The credits in one AirAsia Asean Pass cannot be combined into other pass(es). Guests will need to fully utilise credits in one pass by redeeming it with suitable flight routes.

Is there any refund for expired passes?
No, there is no refund for any expired passes.

Can I carry forward any unused credit in one pass to a new pass?
The credits in one pass cannot be combined into a new pass. Guests will need to fully use credits in one pass by redeeming it with suitable flight routes.

Can I get a seat on any flight that I want to redeem?
Flight redemption is limited and subject to seat’s availability, it may not be available on every flight or day, ie weekend, public holiday and school holiday.

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