apua.ag Online Billing & Payment Antigua & Barbuda : Public Utilities Authorities
Organization : Antigua Public Utilities Authorities
Type of Facility : Online Billing & Payment
Country: Antigua & Barbuda
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Website : http://www.apua.ag/
Pay Online : http://www.apua.ag/
Billing & Payment :
Bills are generated on a thirty day cycle and delivered by post to an address specified by the account holder on application. In the event that you have not been receiving your bill, please contact the Customer Service Department at 480-7150/7777 or customerservice AT apua.ag.
Related : Public Utilities Authorities Apply For/ Transferring Service Antigua & Barbuda : www.statusin.org/8204.html
Payments can be made by coming into the APUA Business Centre on the corner of Independence Ave & High Street, at our High Street Branch Office or our satellite station at the South Mall in Jennings. Check drop boxes are also available at these locations; if you wish to make use of these drop boxes, please ensure that the bill is attached to the check.
We have also partnered with the local banks to allow payments to be made on line, through a teller or at an ATM.
APUA currently partners with:
** Antigua Commercial Bank
** ABI Bank
** RBC
** CIBC FCIB
** ecab
** Scotiabank
Online Billing:
Sign up to receive your inet, telephone and imobile bills via email as soon as they are published. Speak to any APUA CSR about adding your email address to your account.
Meter Reading:
Meters are read once a month. When a Meter Reader is unable to access your meter(s) to acquire readings, your monthly bill is usually estimated.
A meter reading is estimated for the following reasons:
1) Service was marked as unoccupied by previous tenant.
2) The gate to the premises was locked.
3) A dog prevented Meter Readers from entering the property.
This will be stated on your monthly bill.
You may also see a decal attached to your gate indicating that the Meter Readers attempted to access your property.
Not having a proper reading can result in over estimation. If you are being estimated please contact the Meter Reading Department (480 7148) to find out why and to arrange a convenient time for a reading.
Rates :
Electricity (Domestic) :
Minimum Charge: $25.00
Consumption Charge*:
** $0.40 cents per unit (kWh) up to 300 kWh
** $0.38 cents per unit (kWh) over 300 kWh
* Consumers are subject to a variable fuel charge
Electricity (Commercial) :
Minimum Charge : $45.00
Monthly Demand Charge : $8.00 per KVA
Consumption Charge* :
** 1st Block – 100 kWh of demand @ 0.45 cents per unit
** 2nd Block – 250 kWh of demand @ 0.42 cents per unit
** 3rd Block – All remaining kWh @ 0.38 cents per unit
Water (Domestic) :
** Minimum Charge – $21.00
** Meter Rental – $1.00
Consumption Charge :
** $21.00 per month per 1000 gallons or part thereof for the first 4000 gallons supplied per month
** $50.00 per month per 1000 gallons or part thereof for all water supplied over 4000 gallons.
Water (Commercial) :
The following tariffs are applicable to all Industrial, Commercial, Hotel, and Condominium developments :
Meter Rental: $1.00
Minimum Charge: $50.00
Consumption Charge: $50.00 per 1000 gallons or part thereof
Telephone (Domestic) :
** Monthly Rental – $30.00
** Call Unit Charge – $0.15 cents per unit*
*One call unit is equivalent to 3 minutes during peak time (6:00 am to 6:00 pm), Mondays to Fridays. During off-peak time (6:00 pm to 6:00 am), Saturdays, Sundays and Public Holidays, one call unit is equivalent to 6 minutes.
Telephone (Commercial) :
** Monthly Rental – $60.00
** Call Unit Charge – $0.15 cents per unit*
*One call unit is equivalent to 3 minutes during peak time (6:00 am to 6:00 pm), Mondays to Fridays. During off-peak time (6:00 pm to 6:00 am), Saturdays, Sundays and Public Holidays, one call unit is equivalent to 6 minutes.
*Calls to Directory Assistance (411) – $0.45 cents
*Calls to Mobile Phones (All Providers) – $0.15 cents per unit
Contact Address :
APUA Business Centre
Cnr Independence Ave & High St.
Mon – Fri: 8:00am to 3:30pm
Sat: 9:00 am – 1:00 pm
Tel: 268-480-7150
High Street Branch Office :
High Street, St. John’s
Mon – Fr: 8:00am – 3:30pm
Tel: 268-480-7734
South Mall :
Jennings
Mon – Fri: 8:00am – 4.30pm
Sat: 9:00 am – 1:00 pm
Tel: 268-480-7732
Can I pay on line with number on my voucher, instead of drop box.
I am a senior citizen in the habit of paying my monthly bills on time. Recently, I have been receiving my monthly bills through the post in an ad hoc manner, which causes me to miss the due dates.
It would be appreciated if your office would send all my monthly bills via email, thus enabling me to pay them all at once. The 15th monthly would be appreciated if possible, and I list the following accounts for your action:
E 31830XXXX 319, W 31830XXXX 319,000054XXXX Internet- all three in name of Kenny (and Irma) Byron Also, Accounts No E 38320XXXX 383, W 38320XXXX 383, all at Lower Fort Road.
Your kind response to this request would be much appreciated.