tongapower.to : Power Bill Payment Tonga

Organization : Tonga Power Limited
Type of Facility : Power Bill Payment
Country: Tonga

Website : http://www.tongapower.to/

Power Bill Payment :

Customer Payment options:
TPL offers the following payment options. Tonga Power Limited is looking at more flexible methods of payments for customers to pay their electricity bills in a more efficient way.

Related : Tonga Power New Connection & Disconnection : www.statusin.org/8543.html

With the current methods of payments available, the company encourages the use of electronic payment. Setting up more automated means of bill payment will help you budget and more importantly will ensure timely payment of each monthly account.

Note that even if payments are made automatically. Tonga Power is more than happy to review your power bills if you feel there has been an error. Do not feel that payment cuts off your means to have your power bill checked. If it does appear there is an issue with the bill, the Tonga Power will commit to correcting this and addressing any implications on the previous bill if it has already been paid. We still remind customers to pay before the due date of their power bill, to avoid any frustrations they might encounter later on.

The following are methods of payment available. Choose one that best suits you:
Choose from these Options:
1. Online-E-Bill
2. Eftpos/Cash
3. E-Bank
4. Mobile Money
5. Over the Counter

Online E-Bill:
Tonga Power Limited can now help you receive your power bills more efficiently. Tonga Power Limited can now send you your monthly power bills by electronic mail. If you choose to have your monthly power bills sent by electronic mail, simply advise Tonga Power of your Power Bill’s Account number, Account Name and location to the following email addresses:

Tongatapu Customers: powerbillstbu AT tongapower.to
Vavaú Customers: powerbillsvv AT tongapower.to
Haápai Customers: powerbillshp AT tongapower.to
‘Eua Customers: powerbillseua AT tongapower.to

E-Bills improves the bill payment process by allowing users to electronically send and receive bill and payment information using convenient, cost effective, and secure technology. E-Bill is setting the standard by offering the ultimate in ease of use, versatility, and function.

E-Bill is a free and easy way to receive, view, and pay your monthly energy bill online while reducing paper waste. As an E-Bill customer, you will receive monthly e-mail notification that your bill is ready for viewing and payment.

Features of E-Bill:
E-Bill improves the bill payment process by allowing users to electronically send and receive bill and payment information using convenient, cost effective, and secure. E-Bill is setting the standard by offering the ultimate in ease of use, versatility, and function.

As an E-Bill customer, you will receive monthly e-mail notification that your bill is ready for viewing and payment.

If you’re on Automatic Bill Payment, E-Bill is a great way to further reduce paperwork and simplify your life;

our email notification will also let you know the exact amount being deducted from your checking account.

No more paper! View your bill online in a printer-friendly format

Receive monthly e-mail reminders when your bill is ready for viewing

Eftpos / Cash:
Customers can pay using either MasterCard or Visa. Credit card payments are also available for our customers to use. Credit card payments will be accepted by calling or visiting the TPL office during normal business hours:9:00am to 4:00pm, Monday through Friday. They can also pay with cash to our front counter at our head office.

E-Bank :
Online banking or Internet banking allows customers of a financial institution to conduct financial transactions on a secure website operated by the institution or a bank. TPL partners with Westpac Bank and ANZ Bank to enable our customers to pay via online Banking. The customers can use either WBOT or ANZ Account for their Internet Banking Bill Payments and the ANZ ATM:

Customers must hold an account with Westpac or ANZ bank to join the online banking service. You can only pay your power bill online through Westpac or ANZ bank. Please note that Tonga Power Limited does not offer online banking services via this website. Please contact Westpac or ANZ bank and register to use online banking and to provide you with the details you will need to pay your power bills online.

Once you have registered with the bank, you will need the following information as part of the details required to pay your power bill online either through Westpac or ANZ bank.

WESTPAC Bank:
Account Name: Tonga Power Limited
Account Number: 2000624664
Customer (CIF): 1026915
Bank: Westpac Bank of Tonga
Bank Address: P.O. Box 924, Nuku’alofa, Tonga.
Swift Code: BTONTONU

ANZ Bank:
Account Name: Tonga Power Limited
Account Number: 1681919
Bank: ANZ Bank
Bank Address: Taufa’ahau Road
P O Box 910
Nuku’alofa, Kingdom of Tonga

Note:
Customers are requested to use either their “CUSTOMER NUMBER” or “ACCOUNT NUMBER” which are both shown on their bills as reference for their payments.

Mobile Money:
Customers can now pay their electricity bills using mobile money with the help of Digicel. Once the customer has money in their Digicel mobile money wallet, they can pay their electricity bills directly from their mobile phone.

Note:
Internet banking, mobile money payment and other third party payment take around 3 working days to reach TPL. Bill payment should be made before hand to avoid undue disconnections.

Over the Counter:
Customers can now pay their power bills over the counter at any Westpac Bank Branch.