towngas.com Online Gas Bill Payment : Hong Kong & China Company Ltd
Organization : The Hong Kong & China Gas Company Limited
Type of Facility : Online Gas Bill Payment
Country: Hong Kong & China
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Website : http://www.towngas.com/eng/cust/household/custservice/billpayment.aspx
Pay Online : https://www.towngas.com/eservice/eng/PayGasBill.aspx
Pay Gas Bill Online :
We offer various payment methods to meet your needs. You can choose the channels below to pay gas bill online.
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Towngas Online Payment (PPS):
Towngas offers online payment services. If you are an eAccount holder with a PPS Internet account, just login to settle your gas bills directly on our website. For enquiries, please call our 24-hour Customer Service Hotline at 2880 6988 or email to webmaster@towngas.com.
PPS on Internet:
If you are a registered PPS account holder, just click here to settle your gas bills on the PPS website. For enquiries, please call 90000 222 329 or email to hotline@eps.com.hk.
HSBC Internet Banking and Hang Seng e-Banking:
If you are a registered e-Banking user, just click on HSBC Internet Banking or Hang Seng e-Banking, to use their online payment service. For enquiries, please call HSBC at 2233 3000 or Hang Seng Bank at 2822 0228.
JET Online Payment:
If you are a registered user of a JETCO member bank’s i-Banking service, please click here for the JETCO website, choose your bank and enjoy the online payment service. For enquiries, please call JETCO at 2520 1747.
Bill Payment:
We offer different payment methods that meet your needs
Bank Autopay:
If you want to settle your gas bills by Autopay, just call our Customer Service Hotline at 2880 6988, and our Customer Service Officer will arrange the application with your bank. Alternatively, you may obtain the Autopay direct debit authorisation form from any Customer Centre or download it here, complete and return it to your banker. Once confirmed by the bank, your monthly payment will be debited automatically from your bank account.
Credit Card Autopay:
Towngas Card:
With Towngas Card, you can enjoy exclusive privileges in various Towngas products and services, as well as settling gas bill through autopay.
Application forms are available at any of our customer centres or any branch of the Bank of East Asia. You may also download the application form here (in pdf file format). For any enquiries about gas bill autopay service arrangement, please call our Customer Service Hotline at 2880 6988 or visit any of our customer centres.
Citibank Credit Card:
You can use Citibank Credit Cards to settle gas bills through autopay. Please arrange application with Citibank directly. For any enquiries, please call 24-Hour CitiPhone Banking at 2860 0333.
BOC Credit Card:
You can use The Bank of China (Hong Kong) Limited (BOC) Credit Cards to settle gas bills through autopay. Please arrange application with BOC directly.
You may download the application form here in pdf file format, complete and send it by fax to 2296 7475 with a photocopy of the back of your credit card for registration. For any enquiries, please call BOC enquiry hotline at 2853 8828.
American Express Card:
You can use American Express Card to settle gas bills through autopay. Please arrange application with American Express directly.
For enquiries, please call Cardmember Hotline at the back of your American Express Card.
Internet Payment:
Internet Bill (PPS):
Towngas now offers an Internet payment service. If you are a registered user of the Towngas Internet Bill Enquiry service with a PPS Internet account, just click here to settle your gas bills on our website directly.
For enquiries, please call our 24-hour Customer Service Hotline at 2880 6988 or email webmaster@towngas.com
PPS on Internet:
You may open a PPS account at any PPS registration terminal. You can then pay by visiting the PPS Internet Payment Website. For PPS enquiries, please call 90000 222 329 or email to: hotline@eps.com.hk.
Internet Banking Services:
If you are a registered Internet banking user of HSBC or Hang Seng Bank, just click on HSBC Internet Banking or Hang Seng e-Banking to use their online payment service. For enquiries, please call HSBC at 2233 3000 or Hang Seng Bank at 2822 0228.
You can also use online payment services as provided by other banks in Hong Kong. For details, please check directly with your banks.
JET Payment:
If you are a registered user of a JETCO member bank’s i-Banking service, please click here for the JETCO website, choose your bank and enjoy the online payment service.
Payment by Phone (PPS):
For PPS services, please call 180 6041 or 18031. The Towngas Merchant Code is 04. For enquiries about PPS, please call 90000 222 329.
Bank Automated Teller Machine (ATM):
HSBC/ Hang Seng Bank ATMs
Use your ATM card or credit card with ATM function to pay gas bills through any ATM with “Bill Payment Service” signage.
JETCO ATMs:
Use your JETCO card or credit card with ATM function to pay gas bills through any ATM with “JET Payment” signage.
Cheque Deposit Machine:
You can pay your gas bill by cheque through “Cheque Deposit Machine” at Bank of China (Hong Kong). Please make your crossed cheque payable to “The Hong Kong and China Gas Company Limited” and key in your Towngas account number. You can obtain customer advice with cheque image after the payment transaction.
Bank Counter Payment (BEA):
You can settle by cash or cheque when you bring your gas bill to a counter at any of the branches of The Bank of East Asia Limited. Click here to locate a branch near you.
Towngas Customer Centres:
We accept payment by cash or cheque at all Towngas Customer Centres. For business hours and locations of our Customer Centres, please click here or call our Customer Service Hotline on 2880 6988.
Post Office:
You can pay your gas bill by cash or cheque at any Post Office in Hong Kong (except Mobile Post Offices). For business hours and the location of the Post Office nearest you, you can visit www.hongkongpost.com.
Cheque by Mail:
Please make your crossed cheque payable to “The Hong Kong and China Gas Company Limited” and send together with the payment stub to: G.P.O. Box 134, Hong Kong. No receipt will be returned to you. Remember to write your Towngas account number on the back of your cheque. Please do not send cash by mail.
Convenience Stores / Supermarkets:
You can settle payment in cash at any 7-Eleven, Circle K, VanGO stores, CRVanguard Superstore or CRVanguard Shop with the gas bills or payment stubs printed with barcode. The maximum cash payment per transaction is HK$5,000. Please keep issued receipt after payment for customers’ record.