RPW Rural Payments Online : Welsh Government

Organization : Welsh Government
Type of Facility : RPW Rural Payments Wales Online
Country: Wales, UK
Website : http://gov.wales/topics/environmentcountryside/farmingandcountryside/rpwonline/?lang=en

What is Rural Payments Wales Online?

You can use Rural Payments Wales (RPW) Online to apply for and manage your payments for the Welsh Government’s Basic Payment and Glastir schemes.  RPW Online has been developed to provide a quicker and simpler way to complete applications and do business with Rural Payments Wales.

Related : Welsh Government Housing Finance & Social Grant : www.statusin.org/9223.html

RPW Online makes applications quicker and easier to complete. The online system has many advantages, such as reducing the risk of error by checking your application for common mistakes and carrying out important calculations automatically.

The interactive maps let you measure the length and area of land features, whilst the online messaging service keeps you up to date with the progress of your applications.

To access RPW Online, please contact the Customer Contact Centre on 0300 062 5004 and tell the operator you Customer Reference Number (CRN).

How To Login Into RPW?

You will need a Service Activation Code (SAC) to access RPW Online for the first time.

Please telephone the Customer Contact Centre on 0300 062 5004 (during office hours) to request a SAC if you do not already have one. You will subsequently need your Government Gateway ID and password.

Login Here : https://rpwonline.wales.gov.uk/eg/login

Requirements

For the best user experience, you should use a computer or laptop with one of the following internet browsers :
Internet Explorer 9 or Internet Explorer 11. This is the preferred option. You can upgrade for free – Download the latest version of Internet Explorer (external link)
1. Google Chrome 39
2. Mozilla Firefox 33
3. Safari 7.

Most smart phones and tablet devices with Android or Mac IOS operating systems are also supported.

Note :
Due to important IT maintenance work and work on the Government Gateway, you will not be able to login to RPW online on the following dates :
Tuesday 28 April 22.00 to Wednesday 29 April 06.00 and Thursday 30 April 17.00 to 19.00. We apologise for any disruption this will cause you.

** For guidance on using your Interactive Maps, click on ‘How to use RPW Online’ on the right hand side of the page.
** In addition to the Single Application Rules booklet, further guidance on sketch maps has been added to the Scheme Guidance section.

** Single Application Form: Guide to declaring and deducting ineligible features has been added to the scheme guidance section on the right hand menu

** For guidance on completing your Single Application Form online, click on ‘How to complete online applications’ on the right hand side of the page.

Contact RPW Online :
To contact us at Rural Payments Wales (RPW) Online, please call the helpline.

Helpdesk number :
0300 062 5004

The opening hours are :
Monday to Thursday 8:30am until 5pm
Friday 8:30am until 4:30pm.

Alternatively, you can contact us via our postal address :
Rural Payments Wales
P.O. Box 1081
Cardiff
CF11 1SU

or Email: rpwonline AT wales.gsi.gov.uk